We encourage good-faith complaints because they can help us identify errors and improve the publication.
First contact
Start by contacting us through Contact Us with the relevant URL, details of the concern and the resolution you are seeking.
Editorial complaints
For factual concerns, include evidence or a reliable source so the newsroom can evaluate the claim.
Rights and privacy
For copyright, privacy or personal-information concerns, explain the specific material involved and provide enough information for us to identify it.
Good-faith process
We aim to review legitimate complaints fairly and may request additional information before reaching a decision.
Legal rights
This internal complaint process does not remove any rights or remedies available under applicable law.